Terms of Service

1. Agreement to Terms

By accessing or using the website dentaltourismleads.com (the "Site") and any services provided by Dental Tourism Leads ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Site or services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dental Tourism Leads regarding your use of the Site and our services.

2. Description of Services

Dental Tourism Leads provides digital marketing and lead generation services to dental clinics in international destinations seeking to attract patients from the United States. Our services include, but are not limited to:

• Search engine marketing and optimization
• Lead generation campaigns targeting U.S. patients
• Marketing strategy consultation for dental tourism markets
• Website landing page and funnel optimization
• Patient inquiry management and routing

Specific service deliverables, timelines, and pricing will be outlined in a separate Service Agreement or Statement of Work executed between the parties.

3. Client Obligations

As a Client, you agree to:

• Provide accurate, complete, and current information when filling out our contact forms or during the consultation process
• Maintain the confidentiality of any login credentials or account information
• Promptly respond to leads and inquiries generated through our services
• Comply with all applicable laws and regulations, including those governing dental practice and advertising in your jurisdiction
• Not use our services for any unlawful or fraudulent purpose
• Not reproduce, duplicate, copy, sell, or exploit any portion of our services without express written permission

4. Fees and Payment

Fees for our lead generation services will be agreed upon in a separate Service Agreement. Unless otherwise specified:

• All fees are quoted in U.S. Dollars (USD)
• Payments are due according to the schedule outlined in your Service Agreement
• Late payments may result in suspension or termination of services
• All fees are non-refundable unless otherwise stated in your Service Agreement

5. Lead Generation and Performance

While we employ proven strategies and best practices to generate qualified leads for your dental clinic:

• We do not guarantee specific numbers of leads, patient conversions, or revenue outcomes
• Lead quality and conversion rates depend on factors including your clinic's responsiveness, pricing, reputation, and market conditions
• We make no warranties regarding the volume, quality, or conversion rate of leads generated through our services
• Past performance or case studies are not indicative of future results

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, videos, software, and design elements, is the exclusive property of Dental Tourism Leads and protected by U.S. and international copyright laws. You may not:

• Copy, reproduce, or distribute any content from our Site without prior written permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer or attempt to extract the source code of our Site or services

Work products and deliverables created specifically for you as part of our services shall be governed by the terms of your Service Agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This includes, but is not limited to, business strategies, lead data, patient information, pricing structures, and marketing methodologies. This obligation survives termination of services.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• Dental Tourism Leads shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services
• Our total aggregate liability for any claims related to our services shall not exceed the total amount paid by you to Dental Tourism Leads in the twelve (12) months preceding the event giving rise to the claim
• We are not liable for the actions, quality of care, or outcomes provided by any dental clinic, including clinics we refer leads to
• We are not liable for any damages resulting from third-party platforms used in our service delivery (including GoHighLevel, analytics tools, or advertising platforms)

9. Indemnification

You agree to indemnify, defend, and hold harmless Dental Tourism Leads, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of our Site or services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any claims related to dental services you provide to leads generated through our platform.

10. Third-Party Services

Our services may involve the use of third-party platforms and tools, including but not limited to:

• GoHighLevel — CRM and marketing automation platform
• Google Ads & Analytics — Advertising and analytics services
• WhatsApp & Messaging Platforms — Communication tools
• Email Service Providers — Email delivery and marketing services

We are not responsible for the availability, functionality, or data practices of these third-party services. Your use of our services constitutes acceptance of these third-party platforms' respective terms and policies.

11. Termination

Either party may terminate the service relationship in accordance with the terms outlined in your Service Agreement. We reserve the right to:

• Suspend or terminate your access to our Site and services for violation of these Terms
• Refuse service to anyone for any reason at our sole discretion
• Modify or discontinue any aspect of our services with reasonable notice

Upon termination, you remain responsible for any outstanding fees and obligations incurred prior to the termination date.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or our services shall be resolved as follows:

• The parties shall first attempt to resolve the dispute through good-faith negotiation
• If negotiation fails, the parties agree to mediate the dispute before a mutually agreed-upon mediator
• If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
• All proceedings shall be conducted in English and take place in Miami-Dade County, Florida

13. Communications and Consent to Contact

By providing your contact information through our Site:

• You consent to being contacted by Dental Tourism Leads via WhatsApp, SMS, email, and phone regarding our services
• You confirm that the phone number you provide is yours and that you are authorized to receive communications at that number
• Message and data rates from your carrier may apply
• You may opt out of marketing communications at any time by replying "STOP" to SMS/WhatsApp messages or using the unsubscribe link in emails
• Opting out of marketing communications does not affect transactional or service-related messages

14. Disclaimer of Warranties

Our Site and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of any information on our Site
• Warranties that leads generated will result in patient bookings or revenue

15. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will update the "Last Updated" date at the top of this page when changes are made. Your continued use of our Site or services after any modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

16. Contact Information

For questions about these Terms of Service, please contact us: